faq
Frequently asked questions
If an item is out of stock
Please email tlhe seller if you wish to purchase that item.
For International shipping
If you purchased an item for international shipping, please send an extra $25 to Courtnie's Cruthú PayPal for the additional expenses to complete your order.
Customer Care FAQ
For knit items:
Whole sale Inquiries
Please email the seller with details.
Shipping & Returns
- I do not accept returns or exchanges unless discussed otherwise which is up to my discretion as the owner.
- All intellectual property within www.courtniescruthu.org, the Facebook account ‘Courtnie’s Cruthú, the Instagram account @courtniescruthu belongs to myself as the owner and artist, this includes written content and all images of artworks (unless otherwise noted), using any of my written content or artwork images for your own use will be challenged and dealt with appropriate action.
- Upon purchasing a piece of artwork from my website, you are confirming that you have read the description prior to purchase, please note when browsing the images, that image colors can vary depending on mobile/laptop screens.
As the artist and owner of Courtnie’s Cruthú, I retain the right to 1; cancel or extend order times under certain rare circumstances, which would of course be communicated and agreed with you before any changes are made. 2; change the prices of available pieces after they are loaded onto my website, prices of pieces that have been purchased will not be changed and will be honored unless discussed otherwise. 3; request additional information, for example if the delivery company requests a different address than the address given at checkout.
Copyright
Except as permitted by the copyright law applicable to you, you may not reproduce or communicate any of the content on this website, including files downloadable from this website, without the permission of the copyright owner.
The owners of copyright in the content on this website may receive compensation for the use of their content by educational institutions and governments, including from licensing schemes managed by Copyright Agency.
We may change these terms of use from time to time. Check before re-using any content from this website.
Lost Items
Please contact UPSP and file a claim. Tracking number will be provided.